Tax Preparation Services

On This Page:

The Personal Finance Center participates in the Volunteer Income Tax Assistance (VITA) program provided in partnership with United Way of Central Florida.  Our team of IRS-certified volunteers prepares tax returns at no cost for clients with household incomes of $66,000 or less.  We e-file most returns, so if you are due a refund and choose direct deposit, you should receive your refund within a couple of weeks.

More than that, we are passionate about the financial stability of our clients.  Building a savings account to help with emergencies is key to becoming financially stable.  Our tax experts can help you split your refund to put some cash into savings.


During the 2020 tax season, our tax sites prepared 929 returns with 723 resulting in refunds.  Ten percent (93) of our taxpayers deposited their refunds to savings accounts for total savings of $216,019.


2021 Volunteer Appreciation Luncheon:
This year our volunteers went above and beyond the call of duty providing free tax return preparation during the COVID pandemic.  On May 27, 2021, we celebrated their hard work at an Appreciation and Awards Luncheon at the Cessna Textron Center at Sun n Fun Aerospace Expo.  Thank you, volunteers!

Screenshot 2021-06-14 at 10_edited.jpg

Tarrel Davis presents the awards for Most Returns Filed and Most Dollars Deposited to Savings Accounts to Exploration V Children's Museum.  Congratulations and thank you for great work!


2022 Volunteer Opportunities:
Are you interested in being a volunteer?  We need greeters and preparers for the 2022 tax season, and would love to have YOU!  We provide training free of charge, so you will be confident and competent in your ability to prepare simple tax returns.  We schedule training in December, and tax season is the last week of January through the second week of April.  We try to place you at your first choice of location, and most volunteers commit one day (about five hours) a week. To volunteer, please call (863) 425-1523, ext 101.


The PFC staff and volunteers celebrate Alice Childs (left), honored as the "2019 Volunteer of the Year."  Alice is a five-year volunteer, and our clientele love working with her year after year.  Thank you, Alice!


2022 Anticipated Free Tax Preparation Sites
We anticipate operating the following sites during the 2022 tax season.  The dates and hours for each site will be posted when finalized in December 2021.
Please be sure to check below for a list of what documents to bring.

Mulberry Community Service Center

211 NW First Avenue

Mulberry, FL  33860

(863) 425-1523

Explorations V Children’s Museum

109 N. Kentucky Avenue

Lakeland, FL  33801

(863) 687-3869


Haines City Library

111 N. 6th Street

Haines City, FL  33844

(863) 425-1523

Busy tax day at the Mulberry Community Service Center

Larry Jackson Library

1700 N. Florida Avenue
Lakeland, FL  33805

(863) 425-1523

Winter Haven Library
325 Avenue A NW
Winter Haven, FL  33881

(863) 425-1523

Women's Resource Center

165 Avenue A NW
Winter Haven, FL  33881

(863) 294-5318

Bartow Church Service Center

495 E. Summerlin Street

Bartow, FL  33830

(863) 533-5822

Salvation Army

2620 Kathleen Road

Lakeland, FL  33810

(863) 853-2214

Fort Meade Library

175 E Broadway St

Fort Meade, FL 33841

(863) 285-8287

One More Child FBCH

1015 Sikes Blvd

Lakeland, FL 33815

(863) 687-8811

Crystal Lake Elementary

903 Lowry Ave #2

Lakeland, FL 33801

(863) 425-1523

Hardee Help Center

713 E Bay St, Wauchula

FL 33873

(863) 425-1523

Florida Southern College

111 Lake Hollingsworth Dr

Lakeland, FL 33801

(863) 425-1523

Planned One Day Taxathons:

What to Bring to Your Tax Appointment:

  • Savings account information including routing number and account number for direct deposit of refund

  • Identification (driver’s license, photo ID, passport)

  • If Married Filing Jointly:  Both spouses must be present with photo IDs and Social Security cards or ITIN (individual taxpayer identification number) for everyone listed on the return.

  • Birthdates for you, your spouse, and dependents on the return

  • Wage and earning statements (W-2, W-2G, 1099R, 1099 Misc, Social Security summary)

  • Interest and Dividend Statements (1099-Int, 1099-Div)

  • Forms 1095-A, B, and C Health Coverage Statements or Health Insurance Exemption Certificate

  • Total paid for daycare and the provider’s tax identifying number

  • Any other tax form such as an IRS PIN number

  • Last year’s tax return, if possible

Late Filers:  In addition to 2020 tax returns, we can prepare tax returns for the previous three years (2019, 2018, and 2017).  Please call (863) 425-1523, ext 101 for an appointment.  Please be sure to check above for a list of what documents to bring.