Tax Preparation Services


The Personal Finance Center participates in the Volunteer Income Tax Assistance (VITA) program provided in partnership with United Way of Central Florida.  Our team of IRS-certified volunteers prepares tax returns at no cost for clients with household incomes of $66,000 or less.  We e-file most returns, so if you are due a refund and choose direct deposit, you should receive your refund within a couple of weeks.

More than that, we are passionate about the financial stability of our clients.  Building a savings account to help with emergencies is key to becoming financially stable.  Our tax experts can help you split your refund to put some cash into savings.


Schedule:  We will begin to prepare 2019 tax returns during early February 2020 and continue through early April.  When the schedule and locations are finalized, we will publish them here.  A list of anticipated locations is below, as well as information on what to bring to your appointments.

Volunteer Opportunities:

Are you interested in being a volunteer?  We need greeters and preparers, and would love to have YOU!  We provide the IRS training free of charge, so you will be confident and competent.  To find out more about volunteering, please contact us.

The PFC staff and volunteers celebrate Alice Childs (left), honored as the "2019 Volunteer of the Year."  Alice is a five-year volunteer, and our clientele love working with her year after year.  Thank you, Alice!


2020 Free Tax Preparation Sites

Bartow Church Service Center

495 E. Summerlin Street

Bartow, FL  33830

Appointment only

(863) 533-5822

Hours and dates to be determined

Mulberry Community Service Center

1392 N. Church Ave

Mulberry, FL  33860

Appointment only

(863) 425-1523

Wednesdays 10:00 am - 3:00 pm

Thursdays 10:00 am - 3:00 pm

Jan 29 - Apr 9

Fort Meade Public Library

75 E. Broadway Street

Fort Meade, FL  33841


Appointment only

(863) 285-8287

Mondays (except 2/17)

10:00 am - 3:00 pm 

Jan 27 - Apr 6

Larry R. Jackson Library

1700 N. Florida Ave

Lakeland, FL  33805

Walk-ins only

(863) 834-4288

Thursdays 3:00 pm - 7:00 pm 

Jan 30 - Apr 9

Saturdays 12:00 pm - 4:pm

Feb 1, 15; Mar 7, 21; Apr 4, 11

Busy tax day at the Mulberry Community Service Center

John L. Sanders Boys and Girls Club

1525 Martin L. King Ave

Lakeland, FL  33805

Appointment only

(863) 686-1719

Hours and dates to be determined

Women’s Resource Center

165 Avenue A

Winter Haven, FL  33881

Appointment only

(863) 299-6626

Hours and dates to be determined

Crystal Lake Elementary

700 Galvin Drive

Lakeland, FL  33801

Appointment preferred

Walk-ins if time available

Saturday, February 22

9:00 am - 3:00 pm

Hardee Habitat for Humanity

502 Main Street

Bowling Green, FL  33834

Appointment only

(863) 375-2160

Saturday, February 29

9:00 am - 3:00 pm

Explorations V Children’s Museum

109 N. Kentucky Ave

Lakeland, FL  33801


Appointment only

(863) 687-3869

Mondays, Tuesdays, Wednesdays

9:00 am - 3:00 pm

Fridays 9:00 am - 1:00 pm

Jan 27 - Apr 10

Haines City Library

111 N. 6th Street

Haines City, FL  33844


Walk-ins only

(863) 421-3633

Fridays  (except 3/6 and 3/16)

Jan 31 - Apr 10

10:30 am - 3:00 pm

Winter Haven Library

325 Avenue A NW

Winter Haven, FL  33881

Walk-ins only

(863) 291-5880

Wednesdays 10:00 am - 3:00 pm

Feb 5, 19; Mar 4, 18; Apr 1

Saturdays 10:00 am - 2:00 pm

Feb 8, 22; Mar 7, 21; Apr 4

One More Child

1015 Sikes Blvd

Lakeland, FL  33802

Appointment only

(863) 577-4648

Hours and dates to be determined


What to Bring to Your Tax Appointment:

  • Savings account information including routing number and account number for direct deposit of refund

  • Identification (driver’s license, photo ID, passport)

  • If Married Filing Jointly, both spouses must be present with photo IDs

  • Social Security cards or ITIN (individual taxpayer identification number) for everyone listed on the return

  • Birthdates for you, your spouse, and dependents on the return

  • Wage and earning statements (W-2, W-2G, 1099R, 1099 Misc, Social Security summary)

  • Interest and Dividend Statements (1099-Int, 1099-Div)

  • Forms 1095-A, B, and C Health Coverage Statements or Health Insurance Exemption Certificate

  • Total paid for daycare and the provider’s tax identifying number

  • Any other tax form such as an IRS PIN number

  • Last year’s tax return, if possible

Late Filers:  Are you behind filing your taxes?  We prepare previous years' returns throughout the year.  If you need a tax return prepared for 2016, 2017, or 2018, please contact us for an appointment.  We will get you caught up and ready for next tax season.

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